The blog of , a Ruby on Rails development team
Known from Rails LTS, makandropedia and Nanomize

Why I'm closing your Github issue

If I just closed your Github issue with a one-line comment, I'm sorry.

I open-source a lot of libraries on Github. This has been a huge source of stress and guilt for me. Users demanding that I fix their edge-case issue, demanding compatibility with an unstable alpha of another library, people demanding that I answer their project-specific question on Stack Overflow, demanding progress if I'm too slow to respond to any of the above.

I've been thinking a lot about how to not burn out over this. Many issue authors expect commercial levels of support for this free product they're using. But that's not something I can give. I open-source my projects so others can debug and fix things without depending on me.

So here's an exhaustive list of how I will be using Github issues from here on out:

  1. Discuss the best way to make a PR

I won't implement your feature, and I won't fix your edge-case bug. What I will do is discuss whether a proposed change is within the scope of the library, and explain the implementation to help your build your PR. Other than that, I just can't help you. I'm sorry.

Growing Rails Applications in Practice
Check out our e-book:
Learn to structure large Ruby on Rails codebases with the tools you already know and love.

Recent posts

Our address:
makandra GmbH
Werner-von-Siemens-Str. 6
86159 Augsburg
Germany
Contact us:
+49 821 58866 180
info@makandra.de
Commercial register court:
Augsburg Municipal Court
Register number:
HRB 24202
Sales tax identification number:
DE243555898
Chief executive officers:
Henning Koch
Thomas Eisenbarth